Pokémon TCG: Japanese Scarlet & Violet - 151 Booster Packs

• Due to the nature of sealed product in the TCG industry, we do not offer returns.  That said, if something arrives damaged or not as described, send us an email and we'll make it right
• Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Order Processing Time

• All orders are processed within 24-48 hours of payment confirmation. Orders are not processed or shipped on weekends or public holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer various shipping options to meet your needs, including local carrier (such as GrabExpress), standard and expedited shipping.
• Delivery times may vary depending on your location and the shipping method selected.

For Pre-Order, please read before ordering

• When ordering a Pre-Order (or Back-Order item) on Rising Sun TCG Store, all other items in the cart will be shipped with the Pre-Order item. That means If a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled.
• Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Customs, Duties, and Taxes

• Rising Sun TCG Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
• Customs policies vary widely by country, so please contact your local customs office for more information before placing your order.

Damages

• Rising Sun TCG Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• We ship worldwide. Please note that shipping times for international orders may be longer due to customs processing and other factors beyond our control.